Returns & Exchanges
Lyle & Scott offers a straightforward returns process allowing you to return any unwanted items within 28 days of receipt for a full refund. All returned products must be in their original condition, unworn, and with all original tags and packaging intact.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all labels are attached, and include the completed return form inside the parcel.
- 3.Label and Post
Generate and print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at your nearest authorized collection point.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5 to 10 business days.