Frequently Asked Questions
Everything you need to know about your Lyle & Scott order.
How long does shipping take?
Standard delivery typically takes 3-5 working days, while express shipping options are available for delivery within 1-2 working days.
What is your return policy?
We offer a 28-day return period from the date of receipt. Items must be in their original condition with all tags attached to be eligible for a full refund.
How do I know which size to order?
Each product page features a detailed size guide. We generally recommend choosing your usual size for our regular fit items, or sizing up for a more relaxed look.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Klarna.
Can I track my order once it has been placed?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Are your products authentic?
Every item sold on our official website is 100% authentic Lyle & Scott merchandise, featuring our iconic Golden Eagle logo and high-quality craftsmanship.